Support
What are the cancellation policies for a reservation?
It is possible to cancel a reservation under the following conditions:
| Reservation cancellation date | Cancellation fee |
| 10 minutes after creating the reservation | No fee (0 $) |
| More than 24 hours before the start of the reservation | 20% of the booking cost or full refund in clicknpark credits for future bookings. Two options: (i) Refund to the original payment method, minus a 20% cancellation fee; (ii) Full refund in clicknpark credits. |
| During the 24 hours preceding the start of the reservation | 50% of the booking cost (refunded in clicknpark credits for future bookings). |
| After the start of a booking | 100% of the cost of the reservation (no refund) |
Last edited on 07-07-2025