Privacy Policy

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Privacy Policy

This website and our mobile application for iOS and Android (hereinafter "the Mobile Application") are owned and operated by 9413-8757 Québec inc. (hereinafter "clicknpark"). At clicknpark, respecting our Client’s privacy is very important. Maintaining the confidentiality of our Clients' personal information is at the heart of our concerns and for this reason, we have chosen to adopt this Privacy Policy. You will find a description of the information we collect, how we use it, and the means available for you to control this information.


Collection of Personal Information

In order to provide a quality service, clicknpark must be able to access certain personal information concerning its Clients such as first and last names, email addresses, telephone numbers, postal addresses, etc., hereinafter "Personal Information". You will be required to provide Personal Information when you register as a Client on our website or on the Mobile Application. We will also need you to provide us with certain permissions, including geo-location. As a security measure, when you complete your registration as a Client, we ensure that the email address provided is yours.

Your Personal Information is used only for the purposes for which it was provided. Among other things, we use them to solve technical problems, evaluate our Clients' interest in our Services, inform you of our offers, news and updates of this website and the Mobile Application. Under no circumstances will they be sold or transferred to unaffiliated third parties without your consent except as specified in this Privacy Policy.

In order to use our Service, it is also necessary that you open an account on the External Site. You will have to provide certain personal information including your credit card information. Please beware that we are not responsible for the management of any information you provide to our External Site. It is therefore your responsibility to take knowledge of their policies.

Statistical analysis of the use of this website and the Mobile Application are carried out in order to allow us to improve and to respond to your expectations. It is therefore possible that we will collect certain information that is not of a personal nature such as your browser (Internet Explorer, Firefox, etc.), your operating system (Windows, Mac OSM iOS, Android, etc.) domain name (IP address) or ISP (internet service provider).

It is essential to be at least eighteen (18) years old to be a clicknpark Client, since we do not collect Personal Information from minors. Thus, if you are not at least eighteen (18) years of age, please stop using this website and the Mobile Application.

In the event that clicknpark has reason to believe that a person is behaving in an inappropriate manner, including breaching our terms and conditions or our Privacy Policy, by in any way attacking our rights, our property, any of our Clients or anyone else who may be prejudiced by such behaviour, clicknpark reserves the right to disclose certain Personal Information necessary to identify, contact or prosecute such person.

clicknpark is entitled to transfer information that identifies a person as an asset in connection with a proposed or actual merger or sale (including any transfer in the course of Bankruptcy or insolvency proceedings) in respect of all or part of our business or in connection with a business reorganization, a sale of shares or any other form of change in control.

The information held by clicknpark regarding its Clients is stored and processed by computers located in Canada. We take care to adopt technical and procedural safeguards to protect your Personal Information from loss or theft as well as from unauthorized access or disclosure, such as filtering or encrypting information. We take adequate security measures to protect our Clients' information from unauthorized access. Despite our best efforts to ensure the confidentiality of your information, third parties may unlawfully intercept information on our website. We disclaim any and all liability for any use that may be made of information obtained illegally.

clicknpark does not transmit unsolicited information to its Clients. For example, e-mails that you may receive from us (ex: expiring credit card information, resetting your password) are essential to the proper functioning of our website and Mobile Application.

Our website and the Mobile Application use "cookies" and other tracking technologies. A cookie is a set of data related to information about the user that is stored on the user's computer. Most browsers allow you to manage cookies, including accepting or rejecting them as well as deleting them. Both our website and the Mobile Application use both temporary cookies, which disappear when you close your browser, and permanent cookies that remain on your computer or mobile device until they are manually deleted. You can configure most browsers to notify you when you receive a cookie or to block cookies.

Our website and the Mobile Application may contain links to and from other websites.Please note that this Privacy Policy does not apply to these websites and that the personal information you provide or that may be collected from you through these sites may not be subject to the same terms and conditions than those that apply to the information we collect. clicknpark is not responsible for the privacy practices of these other websites. We therefore encourage you to be vigilant when you leave our website or our application and read the privacy statements or policies of each of the websites that collect personally identifiable information. This Privacy Policy applies only to information we collect in connection with the operation of our website, the Mobile Application and the performance of our Services.

We reserve the right to change this present privacy policy from time to time at our own discretion. If changes are made to our privacy policy, these changes will only apply to information collected after the changed privacy policy comes into effect, unless we have otherwise obtained your express consent. By continuing to use our website or the Mobile Application, you are deemed to accept the terms of the privacy policy as posted.

You can request that your personal information be deleted at any time in the app by going to "My account" > "My information" > "Delete my account" or by sending us an email at Please note that if you request deletion of your personal information, or if your account is suspended, terminated, or voluntarily closed:

  • We may retain your personal information as necessary for our legitimate business interests, such as prevention of money laundering, fraud detection and prevention, and enhancing safety. For example, if we suspend a clicknpark account for fraud or safety reasons, we may retain information from that clicknpark account to prevent that user from opening a new clicknpark account in the future.

  • We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, clicknpark may keep information for tax, legal reporting, and auditing obligations.

  • Information you have shared with others (e.g., Reviews, forum postings) will continue to be publicly visible on clicknpark, even after your clicknpark Account is canceled. However, the attribution of such information to you will be removed. Some copies of your information (e.g., log records) will remain in our database but are disassociated from personal identifiers.

  • Because we take measures to protect data from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.