Help

Check our Frequently Asked Questions
or contact us

Drivers

  • How do I book a parking spot?

    You can book a parking spot using our mobile app. It is available on Android or iOS. You will need your smartphone to access indoor parking spots or spots with valet service.

  • How do I pay for a parking spot?
  • How do I know if a parking spot is available?
  • How can I ask a question about the spot I would like to book?
  • Is the price indicated the price paid?
  • How do I sign up?
  • Can I add time to my reservation?
  • What happens if I go over my booking time?
  • What if there is another car in the reserved parking spot?
  • Are my credit card information protected?
  • What is the cancellation policy?
  • Can I leave and come back during my reservation period?
  • How can I book a monthly subscription on clicknpark?
  • What is the duration of monthly subscriptions on clicknpark?
  • When is payment taken for monthly subscriptions?
  • Can a clicknpark monthly subscription be cancelled and what are the cancellation conditions?
  • Can I book a monthly subscription for less than two months?
  • Parking owners

  • How can I add my parking spot?

    Go on List my parking and click on "Let's get started". Enter the required information and it's done!

    We also have a turnkey service for you. Contact us and we will help you create your account, we can even come and take your photos for you.

  • Is there a platform fee?
  • Why isn't my spot available to other users as soon as I put it online
  • How will I receive my earnings?
  • How do I know who has booked my parking space?
  • How can I access my statement of earnings?
  • Can I edit the information about my spot?
  • Can I only allow long term bookings for my space?
  • As a business, can I list parking spots?
  • Contact us

    You can reach our customer service by phone or email :

    Email us at info@clicnpark.com

    Call us at 1 855 979-7275